NAB
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We've worked hard to change the banking status quo and to deliver a fresh new, customer focused kind of banking. We believe we are on a different path to our competitors; here are some of the reasons why:
No monthly fees. No matter what.
We abolished monthly account fees on NAB Classic Banking accounts because we thought it was the right thing to do. Simple as that.
Competitive rates and simplified home loan fees.
At NAB, we're committed to keeping our home loan rates competitive and our fees simple. That's why we abolished our home loan Early Exit fees for new and existing customers. And by removing our Switch fee, we've made it easier for our customers to switch their NAB variable rate home loan to another NAB home loan when it suits them. From 28 March 2011, we'll abolish even more home loan fees. Plus we still have the lowest standard variable homeloan rate of the major banks - that's the lowest for 20 months.
Working together with businesses.
At NAB, we want to build solid working relationships with our business customers throughcommitment, understanding and responsiveness. It makes good business sense for our customers and for us. That's why when many businesses needed support, and others reduced lending, we actually increased our financial support.
We've already made changes to business charges that just didn‘t add up. No fees if you accidentally overdraw your account or exceed your approved limit by up to $1,000. No fees for dishonoured cheques or dishonoured electronic payments - by you or others paying you. No fees for deferring your periodic payments if you have insufficient funds.
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